Director’s Brief

Hyperlinked Library MOOC assignment

Library Director’s Brief

Project Description Background and Purpose

Converting the Oral History Collection from Audio-cassette to MP3

The library can improve access to the oral history collection by converting the collection from cassette tapes to the MP3 digital format.  Doing so will allow the oral history collection to be heard by our college community.   Allowing the library to share these resources online instead of the ‘traditional’ way where the user would have to come to the library to access the oral history collection, which currently is the central location for accessing it.  By using this method users can access this resource from virtually anywhere there is an Internet connection. By placing these resources in the places where users are discovering information there is a shift in discoverability and by having the MP3s on a local server managed by our IT Department would allow the library to manage the collection securely.

It is necessary, initially, to convert the oral history collection from cassette tapes (standard and mini) to the MP3 format in order to make the collection discoverable and preserve the collection for the college community.

While the cassette tapes have been carefully stored and because they are a magnetic medium, deterioration is inevitable.  The MP3 format allows audio-only interviews to be made available online and discoverable through the library catalog WorldCat.

Industry standards suggest that audio-cassette tapes may last 10 years if properly stored, they will deteriorate over time in that time the tapes lose their magnetic properties. While the collection has been properly stored in a cool, dry environment away from light many items in the collection are approaching their 10-year anniversary placing the collection at risk

  • MP3 Format

The MP3 audio format has been the de facto standard for online digital music files since the early 1990’s. MP3 files work with virtually every brand of portable digital device, which is why the term MP3 player was often used to describe such devices.  MP3 is a digital audio codec; that is, it is a method of compressing and decompressing digitized sound.  The MP3 codec shrinks the file by removing portions of the original signal considered to be basically inaudible so the file will be smaller there with virtually no loss of sound from the original cassette format.

  • WorldCat

WorldCat is the world’s largest network of library content and services. WorldCat libraries are dedicated to providing access to their resources on the Web, where increasingly people start their search for information.   Using WorldCat users can search for books, music CDs and DVDs—all of the physical items they are used to getting from libraries. Users can also discover many kinds of digital content, such as downloadable books and audio and digital versions of rare items such as our oral history collection which is currently not available online.

  • Server

A server is a computer or computer program that manages access to a centralized resource or service in a network.  IT would provide specifications in order to be in compliance as the Servers’ duties would be to provide service to users over a network.

  • Website/interface

Once the conversion and cataloging has been completed library users can access the collection through the OCLC WorldCat interface. The collection will be added to our knowledge base.   The WorldCat knowledge base is a database that combines data about our electronic resources and features that enable access to our content.

  • About the Technology

Converting the cassette to MP3 will allow the oral history collection to be discoverable currently the collection sits in two file cabinets.  There are no finding aids essentially making the oral history collection hidden and can only be used in the library with the assistance of library staff.  Creating this will allow students and faculty to have independent access to the collection online whether they are on or off campus.  Off campus, the collection will be accessed through the same authentication process that faculty and students currently use to access other library resources.

  • About User Community

Students conducting research into local history or genealogy can use the oral history collection to learn about the lives of community members.

  • Research and Support Resources

Havens, A., & Storey, T. (2013). From community to technology…and back again: Part 2, the networked library. NextSpace. Retrieved from http://www.oclc.org/publications/nextspace/articles/issue21/fromcommunitytotechnologyandbackagainpart2.en.html

MacKay, N. (2007). Curating oral histories: From interview to archive. Walnut Creek, Calif: Left Coast Press.

Oral History Association. Dickinson College. 2012.  11 Nov. 2013.

Oral History in the Digital Age. Institute of Museum and Library Services. 2013. 11 November 2013.

Sommer, B. W., & Quinlan, M. K. (2009). The oral history manual. Lanham, MD: AltaMira Press.

Successful Implementation

With the technologies, resources and planning that has been outlined above the library can successfully convert and make available to our student and faculty community the oral history collection online. Additionally, library faculty and staff are required to observe certain legal requirements in handling library resources. Legal considerations include copyright concerns and legal release agreements, to avoid violation of privacy issues. The library, which will be primarily responsible for the oral history project, will secure the transfer of the interviewee’s copyright interest to the college library.  In most cases a legal release has already been signed conveying copyright to the college library.

Virtual Symposium

Hyperlinked Library MOOC assignment

My Virtual Symposium Contribution

I created my virtual symposium as a digital artifact using Dipity a virtual timeline tool.  Each element of which my blogs posts and other work that is included in my timeline is clickable including any + icons along the bottom of the timeline revealing links to my work, images, descriptions and the entire timeline or single elements can be shared.  To me Dipity is a combination of slideshare and an infographic, it was fun to use.

The timeline can be contracted or expanded using the tool on the timeline.

Online Personal Learning Network Assignment

Hyperlinked Library MOOC assignment

 

Online Professional Learning Network

Goals Statement:

My online professional will help me to educate me about providing academic library services in the 21st century, which will include best practices and technologies that will help facilitate the expansion of the library beyond of the walls of our physical building.

Defined Scope:

I am a librarian at a community college; my position is to provide library services in an academic setting as a reference librarian.  This position also includes troubleshooting, implementing and exploring current and emerging technology in order to provide the best services possible to students, faculty and staff as well as keeping informed about the changes in library management in our digital world.

Resource Network:

Best practices

American Library Association
http://www.ala.org
I periodically review the ALA website for changes in best practices or information about professional tools.

Coding

W3Schools
http://www.w3schools.com
While do not do a great deal of coding I do manage our library web page.  W3Schools is my go to place to learn and how to solve simple problems.

Current Library Issues

ACRL CJCLS
http://lists.ala.org/wws/info/cjc-l
I have an RSS feed to the CJC-L listserv of the ACRL CJCLS Section.  This is a discussion group that is dedicated to issues that relate specifically to community and two year college libraries. It is a good think tank and sounding board for issues facing librarians as they navigate their libraries to best service.

Digital Preservation

The Library of Congress – The Signal Digital Preservation
http://blogs.loc.gov/digitalpreservation/2013/10/preserving-exe-report-toward-a-national-strategy-for-preserving-software/
I follow “The Signal” to obtain awareness regarding the eresources and how they might be collected, managed and maintained for current and future access.

Education

The Chronicle of Higher Education – Community Colleges
http://chronicle.com/section/Community-Colleges/33
I work in a community college library making The Chronicle of Higher Education – Community College required reading for news and information about this segment of higher education.

Emerging Technologies

Emerging Technology Librarian

http://etechlib.wordpress.com
I follow the Emerging Technologies Librarian Twitter feed because of her insight into possible uses of social media tools.

Joe Murphy, Librarian
https://twitter.com/libraryfuture
Joe often provides information and insight into meeting the future of libraries and future changes.

The Digital Shift
https://twitter.com/ShiftTheDigital
The Digital Shift provides information that is technology-related including such coverage on eBooks and other online tools and resources that relate to libraries.

Michelle Pacansky-Brock
https://twitter.com/brocansky
I follow Michelle for her views on social media tools and online learning.

New Media Consortium (NMC) The Horizon Report
http://www.nmc.org/horizon-project
The NMC Horizon Project, offers educational institutions a view of the emerging technology landscape and I feel that it is incumbent on librarians to keep informed of changes in this landscape as we concern ourselves with emerging technologies as they relate to research, inquiry and information management.

Integrated Library Systems

Marshall Breeding
https://twitter.com/mbreeding
I follow Marshall Breeding’s Twitter feed in order to keep up with information on the developments in library automation.

Library Trends

Ellyssa Kroski
https://twitter.com/ellyssa
I follow Ellyssa’s Twitter feed for her technology trends and digital strategies for libraries.

Online Learning

Merlot II Multimedia Educational Resource for Learning and Online Teachinghttp://www.merlot.org/merlot/index.htm
I use Merlot to gain access to peer reviewed online teaching and learning materials; I look specifically for information literacy and library orientation resources.

The Distant Librarian
http://distlib.blogs.com
The Distant Librarian is another resource that covers developing trends for libraries that can include technology in library and distance education these are often in the form of links to article and other websites.

Open Access

Open Library
https://twitter.com/openlibrary
I use Open Library to extend access to both physical and digital books for our students and faculty.

Social Media News


Mashable
https://www.facebook.com/mashable?hc_location=stream
While not directed specifically at libraries I follow Mashable for the latest digital, social media, technology and mobile news for me this is a top resource and guide for our information age. 

Trends


Pew Research Center
http://www.pewresearch.org
The Pew Research Center has seven projects I primarily follow two of these as I feel that relate closely to the work I do.

The first is social trends and is the Pew Research social and Demographic Trends, which studies behaviors and attitudes of Americans in the aspects of their lives that include the social, economic and demographic aspects.  This report provides data analysis and while this information does not directly affect the library I feel that it is important to have this overview to gain an understanding of our student population.

The second is Internet and technology that is the Pew Internet and American Life Project.  This project provides information relating to how Americans use the Internet.  I feel that this is an important report to follow, as the library offers an increasing amount of digital resources.

Website Design

User Experience Design
http://weareinflux.com
Gone are the days when you could put some links on a page and call it a website.  I use this resource because it covers a diversity of topics that have value to those working in libraries and how the online representation of the library relates to the online experience of the user

Network Maintenance Plan:

I adjust my plan as needed in my professional life.   I have found that when a resource is regularly deleted without being read, it may be time to delete it not doing it is what can fill my inbox or RSS feed. I use both email and RSS to keep up with these resources.  If I were to change my job from academic to another field I could see changing my OPLN to a very heavy degree.

Twitter Catalog Search and Update Service

Hyperlinked Library MOOC assignment

Twitter Catalog Search and Update Service Description

To create a Twitter account and twitter bot for the library which will allow students to search the library catalog for print materials using twitter and also allow the librarians to tweet/update students about newly acquired online and physical resources available from the library.

Benefits of Twitter Catalog Search and Update Service

  • Assisting students with their academic research
  • Create an archive of tweets to develop a history of topics searched enhancing collection development.
  • Enable students to access twitter and execute a quick search of the library catalog using Twitters mention format.
  • To promote the library print collection
  • Students can keep their searches in their Twitter account creating bibliographies

Plan

Goals/Objectives for Twitter Catalog Search and Update Service:

  • To meet our students where they are, which increasingly is online therefore providing this service will offer the students additional access to the library’s print collection. 
  • Students can receives updates of acquisitions.

Action Brief Statement:

  • Convince the Vice President and Dean of Instruction that by using Twitter in partner with the library catalog:    
  • Will promote newly acquired materials to our student population
  • Will make the library print resources more discoverable, which is the persistent goal of the library and is in conjunction with the library’s mission statement, which in part states “to connect the students, faculty and community to a world of information”.

Evidence and Resources to support Twitter Catalog Search and Update Service:

In Twitter Catalog Search

Using Twitter for updates

Mission, Guidelines, and Policy related to the proposed Twitter Catalog Search and Update Service:

  • Setting Policy
    • Vice President – Office of Instruction
    • Dean, Office of Instruction –
    • Guidelines for use and example policies
      • The Public Information and marketing office
      • Developing the service and setting and enforcing policy
        • Head Librarian – Library

Guidelines for use:

  • In Twitter Catalog Search
    • Use twitter mentions and hashtags to provide a reply to students who search the library catalog

      Using Twitter for updates:
  • Guidelines for using Tweets in broadcasting
  • How to post a link in a Tweet on the web.
  • The Public Information and marketing office of the College
  • Use twitters link shortening
  • Use tweeting safety

Funding Considerations for this Technology or Service: 

  • No funding will be required.
  • Scheduled staff time will be used to create, administer and manage the Twitter Account and will be incorporated in the librarians scheduled workday.

Action Steps & Timeline: 

  • Choose a twitter account name that will represent the library once that has been determined development of the twitter bot can begin.
  • The timeline for development, testing and delivery is estimated at two semesters, which will include development and testing.  
  • The Twitter Catalog Search and Update Service will be prototyped and tested by the librarians during the first semester of the development period.
  • Select staff and disciplinary faculty will use the service during the second semester testing to test the functioning of the twitter bot.
  • The Vice President and Dean of Instruction as well as The Public Information and marketing office will need to sign off on this project before it goes live
  • If the plan is rejected the librarian will identify the reason(s) for the rejection and modify the project in light of objections.

Project flow dependencies

  • In order for the project to move forward we will need approvals from the vice president and the Dean of Instruction for each step in the timeline.
    • Development (end of first semester)
    • Testing (end of second semester)

Staffing considerations for this service: 

  • This is a new service that will not require additional staff
  • The librarians will post and reply to the Twitter account from the reference desk, and during library orientations to routinely demonstrate the service to the students.   
  • When librarians are off the reference desk Twitter can be used to alert students to changes in databases, new books and other media.  

Training for this Technology or Service:  

  • The librarian will develop the short steps and include information about mentions and hash tags that students and staff can use to create a search which will be published on the libraries website and/or in a libguide.
  • Training can take place at a time convenient for the students, staff and faculty.

Promotion & Marketing for this Technology or Service: 

  • Place signage at points in the library.
  • Send email to students at the beginning of each semester using the ILS to inform/remind students of the service. 
  • Place a link on the library website linking to the service.

Evaluation:

  • To evaluate the Twitter Catalog Search the librarian will use Twitter Analytics to determine if the service is being utilized.

Twitter Catalog Search

  • Survey students informally at reference, during orientations and at the circulation desk to see if they feel that it is helpful.
  • If the Twitter Catalog Search service if used and helpful to the students, plans can be explored to expand to expand the twitter bot to include articles and media such as DVDs and Music CDs to be included in catalog search results.
  • Growth projection to be determined following the first year of the project.

Using Twitter for updates

  • To evaluate the Twitter Update Service, the librarian will use Twitter Analytics and to determine quantitatively if the service is being utilized by students in the form of follows, tweets or retweets over a one-year period.
  • Growth projection to be determined following the first year of the project.

Is It Transparency or TMI

Part of the description of this weeks module contain a questions stated by Kyle Jones, “Of the multitude of approaches to privacy, which ones are relevant and useful to help us find an optimal flow of information?

Transparency can have a wonderful impact on an organization, delivering to its users accessible information about how the organization is doing and any future plans and allowing the user community to participate in discussions about the use and future of that organization.  Fear as mentioned in this weeks lecture is one of the reasons organizations and individuals in those organizations give in order to avoid engaging in the use of tools that will contribute to transparency.

opaque window                                            Flickr Creative Commons by jurek d.

Some of the readings talked about levels of transparency, which to me means levels of opaqueness, how opaque can an organization be, and still be considered transparent.  This skill is a moving target, as individuals and organizations grapple with the tools and the data they generate which will always in beta.

When stepping in to the transparency minefield, organizations often share information that it may legally be required to be transparent about while simultaneously remaining opaque with selective information to avoid the user community’s response to overwhelming stimuli.

Libraries whether they are public or academic as an institutional type are used to closely managing their reputations as their reputations are closely aligned with community good will and preserving college status, consequently avoiding true transparency may be the optimal.

So Many Hyperlinked Goodies…more moocings

There are so many goodies but the trick is to use them fruitfully in order to successfully benefit the community.  After reading module four’s offerings any tool that is selected must be planned for and consistently nurtured in order to provide a benefit to the student and faculty community.  This then is the challenge.

I realize that doing this alone may set any project ideas up for failure and that hyperlinking the college library will require a group (more than myself) effort in order to give any fledgling idea a chance.

From the readings this week and in particular the NMC Horizon Report: 2012 higher education edition I am intrigued by the use of mobile apps.  This in combination with the recent Pew Internet – Cell Phone Internet Use 2013 report shows me that owners of Internet capable cell phones are using mobile apps enough to warrant employing the mobile apps as our first step to becoming a hyperlinked library.

In particular I like the project Twitter Library Catalog Search from our reading of Gary Green’s the innovative use of technology in libraries.  I am exploring the possibility of using Twitter in pursuit of the hyperlinked library that can now include photos or maybe book covers?

twitter bird

Module 3

Within the first 30 seconds of the Conversation Series, Eli Neiburger, Part 3.   I wanted to shout, yes!!! I agree.  Is cover-to-cover reading losing ground and being replaced with shorter pieces of information?  As Mr. Neiburger puts it long-form reading is not the only skill that is needed in our hyperlinked society how to behave online and how to effectively use the online tools are.

I have had similar conversations with friends, family and co-workers who express concern for what they perceive as a loss of reading not only among the younger generation but also in their contemporaries as well and the loss of cursive and the signature, but that is another story for another time.  Mr. Neiburger argues that there is more reading going on today then ever before due to the amount of online content in wikis, blog posts and articles so the goal is not to get users to read because they are, but to get them to effectively use the tools of social media with the activity of reading.

And while Mr. Neiburger is speaking of public libraries with reading programs and groups that are broken down from very young to not so very young.  I feel that he is definitely on to something to engage the community with the resources and services of their local public library.  This follows along the same line as the TED talk by Seth Godin: The tribes we lead we need to actively change what we do, every day we need to connect and challenge to create new from the existing.  Synthesizing this to the community college library will be the challenge, creating an academic commons will be the new.

Module 2 Reflections

Tweaking my perceptions – We can no longer add digital resources to a library website and walk away; instead a hyperlinked library and its resources need the same attention that the physical collection has received.  Setting aside terms that have little meaning in the hyperlinked world such as periodical and serial but I still feel that in order to join an academic conversation it is important to understand the terminology in order to actively participate in the conversation.

In Dempsey’s article, our continuing challenge will be to direct the sparse attention of our students to the hyperlinked library’s access points making them social objects with flattened hierarchy.   With face-to-face communities, body and facial language can be easily seen, the discussion and attention ends when you leave the room.  While hyperlinked communities can continue to communicate sans the body and facial language, does it matter? There are other ways of communicating those missing parts of the face-to-face world, such as using images, videos and common acronyms such as BRB and yes, the overused emoticons. There are challenges in creating such groups in a community college.  Our structure is 2-year some stay longer, some shorter how can we can design a hyperlinked library to fit the needs of this transient community.  We need to find out what the short-term needs of our students are and be prepared to change it frequently. Embrace a plan but change the plan when it stops being useful I began to think about this after viewing the lecture by Sarah Ludwig.

Library as container and its trusted content from Rosen’s article shows me that the book now faces the blending of knowledge facilitated by the container-less technology.  The digital-life student sees knowledge not as a container but as linked with all knowledge.  This view has been developed through their use of technology.  They will insist that their information and acquisition of knowledge be provided in a format that is compatible with their technology.  The container must change or become irrelevant.

The Hyperlinked Library, ho!!!

Becoming a hyperlinked library in these economic times is fraught with challenges as stated in The Hyperlinked Library by Michael Stephens.  I am a librarian at a community college and the recent economic downturn known as the great recession has impacted the budget of the college and the library.  The temptation here is to reach out to free technologies to offset the budget cuts in order to continue to provide and improve services to our students.  And while not all technologies are useful to our community, which cycles out after 2-3 years we must continue to prepare and progress.

We have been faced with techno-lust and have tried to tread carefully but avoiding technology is not a choice that will assist our students.  In order to keep academic libraries relevant to the students we must incorporate technologies that are supportive of their academic needs.  That being said these technologies will change, update and in some cases no longer be relevant therefore we must be nimble while constantly looking for new and improved technologies to develop our services and keep us connected to our students and the college at large.

I wanted to participate in this MOOC in order get a better understanding of them.  I feel that it is important to keep up with technologies that affect learning and academic libraries in particular.  There was a great deal of reading in this first module but with the same dedication and perseverance that got me through grad school I will take away with me inspiration that will help me to improve services that my library offers.

The Hyperlinked Library

Becoming a hyperlinked library in these economic times is fraught with challenges as stated in The Hyperlinked Library by Michael Stephens.  I am a librarian at a community college and the recent economic downturn known as the great recession has impacted the budget of the college and the library.  The temptation here is to reach out to free technologies to offset the budget cuts in order to continue to provide and improve services to our students.  And while not all technologies are useful to our community, which cycles out after 2-3 years we must continue to prepare and progress.

We have been faced with techno-lust and have tried to tread carefully but avoiding technology is not a choice that will assist our students.  In order to keep academic libraries relevant to the students we must incorporate technologies that are supportive of their academic needs.  That being said these technologies will change, update and in some cases no longer be relevant therefore we must be nimble while constantly looking for new and improved technologies to develop our services and keep us connected to our students and the college at large.

I wanted to participate in this MOOC in order get a better understanding of them.  I feel that it is important to keep up with technologies that affect learning and academic libraries in particular.  There was a great deal of reading in this first module but with the same dedication and perseverance that got me through grad school I will take away with me inspiration that will help me to improve services that my library offers.